Your own personal lift button

The eCall smartphone application puts the Gen2® Life lift at your disposal. Now there’s no need to waste valuable time waiting for your lift to arrive – you can call it from your mobile so that it’s ready to go when you are.

Make waiting a thing of the past with the cutting-edge eCall app, which lets you call for your lift remotely from anywhere in the building using just your smartphone.

  • Go mobile

    In addition, now you have lift control in your pocket, as our eCall app simply connects to the Gen2 lift via your network or the building’s internet.

  • Why wait?

    Just call your lift as you approach, so it’s ready to go when you arrive.

  • One for all

    You can use your app across a number of buildings by having a separate registration for each location.

  • Easy access

    Fine-tune the experience with the accessibility mode, which can lengthen door opening times.

  • Simple download

    It couldn’t be easier to get the eCall app on your side – just download free from your chosen app marketplace.

  • Easy-to-use

    Just drag and drop your starting location to your floor of choice on a smartphone screen and the lift is called.

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Registration is easy

Registration is intuitive and quick, just like the app itself. Enter the designated building ID and email address then press send. Your activation code is then emailed to you – enter it and you’re done.

Management in control

Our customer portal allows building management to have full control over who accesses the building and when. If you’d like to select management controlled registration, simply use the eService customer portal for secure access control.


Your smart display for everything that matters

The eView in-car display combines passenger entertainment, car indicator functionality, system monitoring and emergency call technology into one smart, stylish display.

Visit eView


Lift management and monitoring made easy

Lift management and monitoring just got simple with the eService customer portal. With 24/7 remote access to your Gen2 lift through your computer, tablet or smartphone, you’ll be able to easily view performance data, place service calls, handle invoices, preview the latest upgrades, and manage eView and eCall systems.


Taking your routine personally

Discover a new level of convenience, comfort, and efficient technology focused around you with Gen2 lifts.

Visit Gen2

General enquiries

Get in touch for further information and advice on the eCall app and other Otis products and services