Your Otis team

There is no greater resource than our people, with their extraordinary collective talent, vision and experience.

From World Headquarters to every regional and local office across the world, our team delivers the unique mix of innovative technology, meticulous service and reassuring expertise that defines us – from the epic projects to the tiniest details.

At heart, each one of them is following a perfectly simple ethos: they’re working hard to be the absolute best at what they do, individually and together.

This is how we help to realise your most ambitious plans and exceed your expectations each day.

Hemant Jolly

Vice President & Managing Director, UK and Ireland

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Hemant Jolly

Vice President & Managing Director, UK and Ireland

Hemant has gained almost two decades of diverse experience within UTC and has been part of some spectacular recent success stories. A specialist in Marketing, Business Strategy and P&L leadership, he led a cross function team that won our largest ever new equipment contract – the Thomson line in Singapore. He was also closely involved in the complex negotiations surrounding 22 Bishopsgate in London, which was secured despite the unpredictable climate surrounding the referendum in 2016.

All Hemant’s expertise has been gained and honed in the construction and urban environment sectors, mainly in India and Asia, and he now spearheads our UK & Ireland team, bringing benefits of a truly varied career – he is one of a very select group who have worked for all three of UTC’s business divisions.

Away from his demanding and exciting work, Hemant aspires to be a good golfer and is an avid follower of Formula 1. He believes there are some good lessons to be learned from the pinnacle of motorsport too. Despite the focus on individual drivers, it is 100% a team sport, filled with gifted people at every level and also a developing ground for the very latest technology.

Patrick Blethon

President, Otis Europe, Middle East and Africa

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Patrick Blethon

President, Otis Europe, Middle East and Africa

Patrick has been with us since 1991, when he joined the new equipment sales team for Otis France. He progressed through the business, becoming Director, New Equipment Operations and Marketing for Otis France in 2005.

Since then, Patrick’s career has grown from strength to strength. He became Area Director for Eastern Europe and Managing Director, Russia in 2006, before moving up to Vice President, Strategy & Business Development at our global HQ. 2012 saw him appointed as President, Pacific Asia Area and a year later he became President, South Asia Pacific for UTC Building & Industrial Systems (BIS). This encompassed numerous key challenges, such as managing the BIS businesses in India, South East Asia and Australasia. Patrick has also recently served as President BIS, Europe Region.

This exciting range of challenges has prepared and equipped Patrick well for his current position of President, Otis Europe, Middle East and Africa. Based in Brussels, his responsibilities encompass sales, marketing, installation, service, and operations across these regions.

With a bachelor’s degree in business administration from the Ecole Superieure Dirigeants d’Enterprise, Paris, Patrick’s academic studies focused particularly on economics, management and human resources. In 2014 he was awarded the prestigious Chevalier de l’Ordre National du Mérite by the French government.

Mark George

Vice President, Finance & Chief Financial Officer, Strategy and Information Technology

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Mark George

Vice President, Finance & Chief Financial Officer, Strategy and Information Technology

In his 27-year career with UTC and Otis, Mark has traveled extensively around the world with varied global and regional leadership positions in the company, including a six-year period residing in Asia.

Starting at Otis in 1989, Mark had numerous roles before moving to Singapore in 1998. There, as Regional Director of Treasury and Asset Management for the Asia Pacific Region, he also worked on acquisitions and integration. In 2001, he transferred to Hong Kong where he was CFO for the South Asia Pacific region, helping restore those companies following the 1998 Asian economic crisis. He returned to the US in 2004 to lead the worldwide Otis Financial Planning & Analysis function.

His diverse background and deep interest in international business led to his move to UTC corporate in 2007 as leader for UTC Financial Planning & Analysis. From there he has added to his varied industry exposure by becoming Carrier Vice President, Finance & CFO, and later CFO for UTC Climate, Controls & Security. He was also Vice President, Finance & CFO for UTC Building & Industrial Systems.

Mark was appointed to his present role of Vice President, Finance & CFO, Strategy and IT for Otis, in October 2015.

Nora LaFreniere

Vice President and General Counsel

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Nora LaFreniere

Vice President and General Counsel

Nora has some serious working credentials with Otis. She’s held all kinds of legal positions going back to 2000.

Early in her career she was closely involved in our 150th anniversary celebrations, helping to plan and realise a range of events – it really helped Nora connect with our unique heritage and understand the personal pride that people feel being a part of Otis. This belief in the importance of individuals and great working relationships is something that Nora has embraced at every stage:

“I reflect upon my first UTC job a lot – working as a lawyer supporting branches in the southeast US exposed me to the reality of how we succeed – through the dedication of our people to servicing individual customers.”

Nora is a self-proclaimed dog fanatic – and away from work you’ll usually find her 130-pound Newfoundland, Atlas, by her side.

Nora also really enjoys seasonal activities like skiing in the winter and biking and going to the beach all summer. Her love of good food and wine lasts all year round and having travelled widely through work, she can go for some pretty exotic options.

Christian Meisner

Vice President and Chief Human Resources Officer

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Christian Meisner

Vice President and Chief Human Resources Officer

Christian began his UTC career at Carrier in 2003, where he worked as Human Resources Director for global operations, before moving to Singapore to lead Carrier’s Asia Pacific HR function.

Returning to the US in 2006, Christian was appointed Vice President, Human Resources, for the global commercial HVAC business. He then joined the UTC Corporate office in 2007, where he directed the global talent function, including executive staffing, succession planning and leadership development.

A passion for sailing has equipped Christian with skills such as patience, dexterity and balance that have served him well in HR across multiple industries, including automotive, publishing and aviation. He also holds a bachelor’s degree in Political Science from Villanova University and a master’s degree in Labor and Industrial Relations from Michigan State University.

Christian is deeply interested in how investments in digital capabilities will impact the role of leaders and how they engage with their employees – something he is keeping a close eye on in his current position of Vice President and CHRO of Otis Elevator Company, which he has held since 2015. In this role, Christian leads all aspects of the global HR function. He’s also a member of the Otis Executive Committee and works closely with the senior executive team to achieve Otis’ strategic business priorities.

Pierre Dejoux

President, New Equipment

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Pierre Dejoux

President, New Equipment

Pierre’s career with us goes back to 1990 when he joined Otis France as a superintendent, and it’s fair to say his progress has been pretty consistent over the decades.

He’s moved up through the company, succeeding in a number of increasingly responsible management roles, from Regional Manager for North West France, to Zone Operations Managing Director in 2001, followed by a move to Asia in 2007. He became President Otis South Asia Pacific and Gulf Area in 2008, and was named President Otis North Europe and Africa in 2012. In 2014, Pierre was named President Otis Europe and he became both President, UTC Intelligent Building Technologies & Operations Europe and Otis Business Strategy & Service in 2015. He has held his current position since 2017 and has been a member of the Otis Executive Committee since 2007.

This long list of demanding and dynamic challenges would be more than enough for most, but Pierre has also held influential positions beyond our company. They include being President of the French Elevator Association, Chairman of Special Olympics France, and Vice Chair of AmCham EU to name a select few.

Pierre has a master’s in engineering from École Polytechnique and École des Ponts – Paris Tech, and also has a master’s in economics from Sorbonne University. He is married with two children.

Tony Black

President, Service

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Tony Black

President, Service

A consummate professional, Tony brings more than 30 years’ diverse experience within UTC to his role. He joined Pratt & Whitney in 1984, before progressing through various operations and general management positions with the UTC Corporate office, UTC Fire & Security and Otis. From Director of Worldwide ACE at UTC to Managing Director of Nippon Otis, Tony moved upwards, assuming more responsibility with every step and gaining priceless expertise at the same time.

Before joining Otis Service, Tony was President, Otis China Limited where he drove dramatic growth and increased the service portfolio to more than 100,000 units under contract. He also helped to shape a more innovative and effective service business by introducing many of our advanced and pioneering processes, such as digital tools and specialised service packages for key customer segments.

Today, Tony leads our global service organisation and is a member of the Otis Executive Committee. His game-changing responsibilities include setting our global service standards, spearheading and inspiring innovation, and ensuring the success of our ambitious digital transformation strategy.

Tony gained a bachelor’s degree in engineering from Florida Atlantic University and an MBA from the Darden School at the University of Virginia.

Marcus Galafassi

Vice President, Information Technology and Chief Information Officer

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Marcus Galafassi

Vice President, Information Technology and Chief Information Officer

Marcus has a rare depth of experience in IT, gained over 20 years within UTC. Succeeding in a variety of high-profile roles, he was responsible for driving IT strategy for UTC Building & Industrial Systems (BIS) EMEA, and also as Vice President for Information Technology at the BIS Refrigeration Unit. Earlier in his career he moved up through a series of leadership roles in Europe and Latin America, with UTC Climate Controls & Security and Carrier Divisions.

With this unique balance of expertise and ability, Marcus was a perfect fit for his current position, where he shapes and drives the strategic direction and execution of our IT operations across the world. Providing priceless oversight for our information systems, he also drives optimisation and efficiency throughout the company.

Marcus achieved a bachelor’s degree in mechanical engineering from the Universidade Federal de Rio Grande do Sul in Brazil.

Thierry Jomard

Senior Vice President, Operations and Engineering

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Thierry Jomard

Senior Vice President, Operations and Engineering

Through numerous innovative projects, Thierry will help redefine elevation and drive the growth of engineering. His expertise and industry understanding will contribute to Otis’ global presence and its reputation as the undisputable leader in products, service and design.

A member of the European Lift Association, Thierry is at home in the world of elevation.

Within UTC, Thierry has also worked on the launch of the environmentally conscious CO2OLtec® system in the Carrier Refrigeration business.

Thierry’s academia feeds his passion and his professional work. He has a PhD, where his research earned the attention of an international jury, and he lectured on Thermodynamics and Heat Transfer at prestigious Engineering colleges in Paris and Lyon.

A lover of the great outdoors, Thierry is a keen mountain biker, scuba diver and fencer, and as a young man placed 22nd in the world rankings of international fencing.

He has 2 children that share his academic success as well as his passion for travel and scuba diving.